PRIVACY POLICY
Last Updated: August 2025
This policy aims to inform you about how Macaron (hereinafter “Macaron,” “we,” “our,” or “us”) collects, uses, discloses, and protects your data when you use our website https://www.macaron.ca as well as our social media platforms.
We recognize that this information is confidential in nature and we are committed to respecting the privacy of your information in accordance with the provisions of this policy and the requirements of Quebec’s Act Respecting the Protection of Personal Information in the Private Sector, as amended by Law 25.
-
COLLECTION OF PERSONAL INFORMATION
When you browse our website and our social media platforms, we collect two (2) types of information:
Personal Information
- First and last name
- Contact details (email address, phone number, mailing address)
- Information submitted through our forms (orders, newsletter, contact)
- Any other information you choose to provide
Electronic Information
We collect certain information through log files and cookies, including:
- Browsing data (IP address, browser type, pages visited, visit duration)
As of today, we do not use tracking services such as Google Analytics or Facebook Pixel. However, cookies may be used for functional or statistical purposes. The types of cookies used are essential and analytical cookies.
-
USE OF INFORMATION
The personal information we collect may be used for the following purposes:
- Responding to your inquiries
- Confirming or managing your orders
- Sending you communications (newsletters, promotions)
- Improving our website and services
- Ensuring the security of our systems
- Complying with our legal and regulatory obligations
-
RETENTION AND PROTECTION OF PERSONAL INFORMATION
Unless otherwise required by law, your personal information is retained and used only for the period for which it was collected.
Personal information collected is stored in a secure environment. Our employees and any other person who may have access to your personal information are required to respect its confidentiality.
We use a secure platform hosted in Canada to ensure data protection.
-
ACCESS OR MODIFICATION OF YOUR PERSONAL INFORMATION
You may request access to the personal information we hold about you or request to modify, withdraw, or correct certain information in your file by contacting us:
By mail:
21 Rue De Lyon, Le Gardeur, Quebec, Canada J5Z 4Z3
Attn: Ian Ritchot
By phone:
514-316-6656
By email:
vieprivee@macaron.ca
-
DISCLOSURE TO THIRD PARTIES
No personal information will be disclosed to a third party without your prior consent.
However, Macaron reserves the right to disclose personal information to:
- Our essential service providers (e.g., hosting, payment, logistics), if applicable
- Any affiliated entity or potential acquirer of Macaron
- Any person or entity as required by law or legal process
-
LINKS TO THIRD-PARTY SITES
Our website may contain links to other websites. If you use these links, Macaron makes no guarantee as to the accuracy or completeness of the information contained on these sites and is not responsible for how they collect, use, or protect your personal information.
-
CHANGES TO THE POLICY
We may update this privacy policy from time to time. Changes will take effect upon being posted on this page. The date of the last update will be revised accordingly.
-
COMMENTS AND ADDITIONAL INFORMATION
For any questions or requests regarding this policy, please contact us:
By mail:
21 Rue De Lyon, Le Gardeur, Quebec, Canada J5Z 4Z3
Attn: Ian Ritchot
By phone:
514-316-6656
By email:
vieprivee@macaron.ca
Veux-tu que je te prépare ces deux versions dans un format Word ou PDF avec une mise en page professionnelle pour que tu puisses les déposer directement sur ton site et les envoyer à tes partenaires ?